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Our company’s culture is based on deeply held principles that guide our behavior and our decisions every day. These principles serve as a compass for our actions, and describe what customers can expect from our team and what our team members can expect from each other.  We call these principles our “Core Values”.

LEADERSHIP

Motivation and Inspiration: We motivate and inspire each other to pursue goals and objectives.

Direction: We provide clear guidance, ensuring alignment with our company's mission and strategies.

Decision-making: We make informed decisions that ensure we’re providing The Best Customer Service on The Planet while propelling the company forward.

Empowerment: We cultivate a culture of accountability, empowering team members to take initiative and drive operational efficiency.

Empathy: We show understanding and empathy for team members, creating a supportive environment where everyone is valued and respected. 

Consistent Brand Representation: We ensure a uniform representation of our brand's values, standards, and customer experience across all locations.

OBSESSION

Passion: Our obsession fuels passion and dedication, driving our team to exceed expectations in their roles.

Customer Focus: Our obsession with customer satisfaction and placing customers' needs and preferences at the forefront of decision-making processes ensures consistent delivery of products and services that surpass customer expectations. 

Continuous Improvement: Our obsession with improvement fosters a culture of learning and innovation, leading to ongoing advancements and staying ahead in the market.

Results: Our obsession with results keeps our team focused on achieving measurable outcomes, driving us toward success.

Having Fun!

VALUE

Each Other: Customers and fellow Team Members, we value YOU. 

Our Company: We prioritize our company's values, aligning them with our mission and vision while upholding integrity, transparency, and accountability.

Our Communities: We are grateful for all the communities we have the privilege to serve. We value each local relationship and love reciprocating the value they bring to us. 

Our Planet: We value our planet and take pride in diverting items away from landfills to be recycled, donated, or reused.

Giving Back: We believe in philanthropy and giving back, engaging in charitable initiatives to make a meaningful difference in the lives of others.

EXCELLENCE

High Standards: We pursue excellence by setting and upholding high standards of performance and quality across all business aspects.

Continuous Learning: We commit to continuous learning and development, nurturing a culture of growth and improvement.

Innovation: We embrace innovation and creativity, constantly seeking new ways to innovate and differentiate ourselves in the market.

Accountability: We instill accountability at all levels of the organization, ensuring team members take ownership of their responsibilities and deliver results.